Job title: Professional Services Engineer
Job type: Permanent
Emp type: Full-time
Industry: Analytics
Salary type: Annual
Salary: USD $150,000.00
Location: New York, NY, USA
Job published: 24 Jan 2020
Job ID: 32501
Contact name: Pete Brzezinka
Contact email:

Job Description

  • $150k salary
  • Ongoing incentives for business growth.
  • Flexible benefits (medical, dental and more)
  • Plenty of development and many career options.
  • Manhattan, New York City.



Are you a Professional Services expert? Join a SaaS company who at the heart of digital customer experience, and growing globally! If you're looking to expand on your skills, they're growing the New York team; apply today!



The Job


  • You’ll join as a Professional Services Engineer.
  • Be a guru when it comes to giving insight on data analysis.
  • Work with enterprise-level clients across the Fortune 1000 (especially banking and finance).
  • Strategic position to drive collaboration.
  • Give demos of their software and provide ongoing customer support.
  • It's a client-facing role and may involve travel from time-to-time.
  • Help and train your clients to get the best out of their data and SaaS platform.
  • Get supported by expert customer success, sales, technical, engineering, operations and more.
  • Work in their state-of-the-art offices in Manhattan, New York.



About You


  • Have you worked as a Professional Services Engineer?
  • You'll be able to work in a technical support and data analytics role.
  • Happy to work with technical and non-technical people.
  • Any experience with web data and web monitoring is a huge bonus!
  • You'll need to have experience at a SaaS vendor.
  • Ideally, you'll have Fortune 1000/enterprise-level experience.
  • Happy to travel where necessary.
  • Based in New York City.



Company Snapshot


  • SaaS vendor, focusing on digital customer experience.
  • Global company, and growing at a rapid rate.
  • Lot's of new projects and tech being developed.
  • Many clients across FTSE 1000 and Fortune 1000.
  • Join a tech-savvy team who are innovating the tech industry.
  • They reinvest profits back into R&D and their employees.



Next Steps


They’re looking to hire now and can move quickly for the right person. If you’ve got the experience; apply now!